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Legal Terms and Regional Availability

We outline how account access works, what regions we operate in, and how your deposits through bKash, Nagad, and Rocket are handled. Read the full legal framework below to understand your rights, our obligations, and how to reach us with questions.

Account TermsRegional AccessPayment HandlingData RightsContact Paths
77jai Legal Terms and Regional Availability
DATA HANDLING

How We Manage Your Account Information

We explain exactly what data we collect, why we need it, how long we keep it, and who can see it. Your mobile number and wallet details are stored to process deposits and withdrawals; transaction logs are kept for fraud detection and dispute resolution. You control your account and can request changes or deletion at any time.

Data We Collect

We record your mobile number, wallet account name, transaction amounts, game history, login times, and device identifiers. This data powers payment processing, account security, and fraud prevention.

Cookie and Session Tracking

We use session cookies to keep you logged in and analytics cookies to measure which games and features are used most.

Account Security Measures

Your account is protected by OTP login sent to your registered mobile number. We monitor login attempts from new devices and flag suspicious withdrawal requests for manual review.

Data Retention and Deletion

Transaction records are kept for five years to meet payment-processor requirements and dispute resolution. You can request a copy of your data or ask us to close your account and delete non-essential records by emailing support; we process deletion requests…

LEGAL QUERIES

How to Reach Us About Legal or Account Questions

If you have questions about regional access, account terms, or data handling, we offer three direct contact paths. Email support handles written queries about legal terms and data requests. Live chat connects you to an operator who can walk through account restrictions or payment disputes. Phone support is available for urgent account-access questions during listed hours.

Email Legal Desk Send your legal question or data request to our support inbox. We respond within two business days with a written answer or the documentation you asked for, and we keep a record of the exchange for your reference.
Live Chat Support Open the chat widget from any logged-in page to ask about account restrictions, regional eligibility, or payment-dispute procedures. An operator answers in real time and can escalate complex legal queries to our compliance desk.
Phone Assistance Call the support number listed in your account dashboard if you need immediate help with account access or a payment hold. Phone hours are shown in your local time zone; outside those hours, use email or chat.

Common Legal and Access Questions

Access depends on your local law. We operate in eligible regions, but it is your responsibility to confirm that your jurisdiction permits online gaming before you register or deposit. We restrict service where local regulations prohibit it.

If your account is closed due to regional restrictions or terms violations, any remaining balance is returned to the same bKash, Nagad, or Rocket wallet you used to deposit. Withdrawals are processed within five business days after verification.

Email support with your registered mobile number and request a data export. We send a PDF containing your transaction history, game logs, and account details within two business days. The export includes all data we hold about your account.

Yes. Email support and ask us to close your account. We process the request within thirty days, delete non-essential data, and retain only transaction records required by payment processors and fraud-prevention protocols for the legal retention period.

Your wallet details and transaction logs are visible to our payment team, fraud-detection systems, and the payment processors we use—bKash, Nagad, Rocket, and bank partners. We do not share your data with advertisers or unrelated third parties.

We review terms every six months and update them when regulations change or we add new features. When we publish a new version, we post a notice in your account dashboard. Continued use of the platform means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.