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How We Handle Your Information

We collect and protect the data needed to run your account, process payments through bKash, Nagad and Rocket, and keep your sessions secure. This policy explains what we gather, how we use it, and the rights you hold over your information.

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77jai How We Handle Your Information
PRIVACY CONTACT

Reach Us About Your Data

If you need to request access to your data, update your information, or ask how we handle your records, our support team can guide you through the process. Contact us through the channels below and reference your registered mobile number so we can verify your account before sharing any personal details.

Email Inquiry Send your data request or privacy question to our support email. Include your registered mobile number and describe what information you need. We typically respond within one business day and may ask follow-up questions to confirm your identity.
Live Chat Request Open the chat widget from your account dashboard and ask to speak with a data specialist. You can request account data exports, ask about retention periods, or clarify how we use your payment history during this session.
Account Settings View your current contact details, payment records and session logs under the Privacy section of your account page. You can update your mobile number, change communication preferences, or delete saved payment methods directly from this panel.
DATA PRACTICES

How We Manage Privacy

We built our data handling around the needs of Bangladesh players who move funds quickly through mobile wallets and expect their account activity to stay private. Each element below shows how we collect, store, and protect the information that keeps your sessions secure and your payments flowing.

Collection Scope We gather your mobile number and payment identifiers when you register, device fingerprints when you log in, and transaction amounts when you deposit via bKash, Nagad or Rocket. We do not collect sensitive personal data beyond what is required to verify your account and process withdrawals.
Storage and Retention Account records and payment logs are stored on secure servers with encryption at rest. We keep transaction history for as long as your account remains active and for a reasonable period afterward to resolve disputes or meet regulatory obligations. Inactive accounts may be archived after extended dormancy.
Third-Party Sharing Game providers like Pragmatic Play and Evolution receive session tokens to load live tables and slots, but not your full profile. Payment processors see transaction details needed to clear bKash or Nagad transfers. We do not share your data with advertisers or sell it to outside marketing platforms.
Your Rights You can request a copy of your account data, ask us to correct inaccurate information, or delete your profile entirely by contacting support. Deletion requests are honored within a reasonable timeframe unless we need to retain certain records for legal or fraud-prevention purposes.

Privacy Policy Answers

These questions cover the data concerns Bangladesh players raise most often, from what we track during bKash deposits to how long we keep your session logs and what happens if you want your account deleted.

We collect your mobile number, a password hash, and basic device information during sign-up. When you add a payment method like bKash or Nagad, we store the account identifier needed to process transactions but not your full wallet credentials.

We retain deposit and withdrawal logs for as long as your account is active and for a period afterward to handle disputes or meet regulatory obligations. If you close your account, transaction history may be archived but remains accessible for support inquiries.

Yes. Contact our support team via email or live chat and ask for a data export. We will verify your identity using your registered mobile number, then provide a file with your profile details, payment history and session logs within a few business days.

Game studios receive session tokens to deliver live tables and slots, but not your personal profile or payment details. They see anonymized gameplay data needed to run the games; your full identity stays with us.

Submit a deletion request through support, referencing your registered mobile number. We will close your account and remove personal data within a reasonable period, though some transaction logs may be retained for legal or fraud-prevention reasons.

We use session cookies to keep you logged in, preference cookies to remember your language, and analytics cookies to measure platform performance. Essential cookies cannot be disabled, but you can block non-essential tracking through your browser settings without losing core functionality.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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