Reference

Read Before You Access the Platform

These terms set out what you agree to when you open or use a 77jai account — covering eligibility, wallet transactions via bKash, Nagad, and Rocket, and how we handle disputes.

Eligibility RulesPayment ConditionsAccount ResponsibilitiesDispute ProcessJurisdiction Notice

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What These Terms Actually Cover

77jai Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm you are of legal age in your jurisdiction and that accessing this platform is permitted under the laws where you are located. We do not verify local law on your behalf — that responsibility sits with you. These terms apply

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to every action taken through your account: deposits sent via bKash, Nagad, or Rocket; withdrawals requested to those same wallets; wagers placed on any game or market; and any communication with our support team. We may update these terms when our services change or when regulatory
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requirements shift. When that happens, we will note the revision date at the top of this page. Continued use of your account after a revision means you accept the updated terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses stay in effect.
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These terms do not override applicable consumer protection law in your region. For questions about a specific clause, reach our support team through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About Your Terms Query

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles terms-related queries through the channels below. Have your account reference ready when you write in.

Live Chat Open the chat window from your account dashboard. A support agent will review your terms query and respond directly, usually within the same session.

Email Support Write to our support address with your account details and the specific clause you are asking about. We aim to respond to written queries within one business day.

Help Centre Our help centre carries plain-language summaries of key terms sections. Search by topic — payments, eligibility, account closure — to find the relevant clause explained.

HOW WE OPERATE

Account Security and Data Handling

We hold your account data under the practices described here. Knowing what we collect, how long we keep it, and how to request changes is part of understanding your agreement with us.

Data We Hold

We store the information you provide at registration and the transaction records tied to your bKash, Nagad, or Rocket payments. We do not sell this data to third parties.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact support immediately to freeze the account.

Retention Period

We keep account and transaction records for as long as required by applicable law in the regions we operate. After that period, records are deleted or anonymised.

Requesting Changes

To correct your account details or request a data review, contact support via live chat or email with your account reference. We will confirm receipt and act within the timeframe local law requires.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility. If your question is not here, reach us through live chat or email.

You must be of legal age in your jurisdiction and in a region where accessing this platform is permitted by local law. We do not make that determination for you.

The same account terms apply regardless of which local wallet you use. Each payment method also carries its own provider terms, which sit outside our agreement with you.

We post the revision date at the top of this page. Using your account after that date means you accept the updated version. We recommend checking this page periodically.

Yes. Contact support via live chat or email with your account reference. We will confirm receipt and respond within the timeframe required by applicable law in your region.

Local consumer protection law takes precedence where it applies. An unenforceable clause does not affect the rest of the terms, which remain in effect.

Submit a closure request through live chat or email. Any pending withdrawals to your Nagad, bKash, or Rocket wallet will be processed before the account is closed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read Before You Access the Platform

Reach Us About Your Terms Query

Account Security and Data Handling

Common Questions About These Terms

01 Who can open an account under these terms?

02 Do these terms change when I use bKash, Nagad, or Rocket to deposit?

03 What happens if 77jai updates these terms?

04 Can I request a copy of the data held on my account?

05 What if a clause in these terms conflicts with local consumer law?

06 How do I close my account under these terms?

Terms & Conditions

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